The parts catalog.

The parts catalog.

Choose the building blocks that match your site and your support team.

The Bricks

Conversation building blocks.

Sketch prompts, variables, FAQ answers, and page-aware replies. Keep every step explicit enough to review.

Conversation builder
The Switchboard

Human handoff.

Let people take over when the conversation needs a person. Widget and up include an inbox-style handoff.

Human handoff inbox
The Playbook

Flows with rules.

Build multi-step flows and conditions without pretending the bot is a human. Orchestra adds variables and API connections.

Conversation flows
↳
Paste one snippet
◎
Brand colors
↗
API-ready
♢
Accessible focus